IT Support and Maintenance
Hardware and Software Support:
- Troubleshooting and repair of hardware components (computers, servers, printers, etc.)
- Installation and configuration of software applications
- Updates and patches to ensure systems are up-to-date
Network Maintenance:
- Network infrastructure monitoring and troubleshooting
- Network security and firewall management
- Wireless network configuration and support
Help Desk and Technical Support:
- Providing assistance to users via phone, email, or remote access
- Troubleshooting software issues and resolving technical problems
Remote Monitoring and Management (RMM):
- Proactive monitoring of IT systems
- Remote troubleshooting and support
- Automated software updates and patching
Server Management:
- Server configuration and optimization
- Server monitoring and performance tuning
- Server security and patching
